At CTS Group, we understand that technology is the backbone of modern businesses. That’s why we offer a range of IT support, hardware and software solutions, and computer repair services to ensure you remain productive and efficient.
Boost your business with our comprehensive IT and communications support. Our Support and Maintenance service offers proactive system checks, automated fixes, and rapid response to minimise downtime. We manage user setup, backups, security updates, and support a wide range of products including Microsoft, Apple, Adobe, and Sophos, as well as third-party apps and modern phone systems. Available onsite and remotely via Remote Desktop and Terminal Services, we keep your systems running smoothly so you can focus on growth.
Ensure your systems run smoothly with our dedicated tech support and maintenance. We provide troubleshooting, regular upkeep, and urgent support from an experienced team. Our services include 24/7 technical assistance for minimal downtime, proactive system monitoring to prevent issues, and customized maintenance plans to suit your business needs and extend IT asset lifespan.
Our standard support covers normal business hours (excluding bank holidays and weekends). Packages can be purchased for up to 12 months, offering assistance for all network-related issues.
For out-of-hours needs, our flexible Extended Cover options are available. Support time used outside business hours is deducted from your package at an overtime rate.
Enhance remote support with on-site services, which can be allocated for various projects. Initial site surveys and meetings are essential for effective IT planning and administration.
CTS coordinates all hardware and software support, providing a single point of contact to resolve issues efficiently. We keep you informed about beneficial IT developments.
Ad-Hoc and Emergency Support
For clients without a formal support agreement, our standard hourly rates apply for remote and on-site services.
Ensure that your business operates at peak performance with our comprehensive hardware and software solutions. At CTS Group, we provide:
– Quality Hardware Supplies: From powerful servers to reliable workstations, we offer high-quality hardware solutions that meet your business requirements.
– Software Installation and Support: Our team is proficient in the installation and support of various software applications, ensuring a seamless setup process and ongoing operational efficiency.
– IT Consultancy: Let us help you choose the right technology tailored to your operational needs, giving you a competitive edge.
When your devices malfunction, you need swift and reliable repair services. Our laptop and computer repair experts are ready to assist with:
– Fast Diagnostics: We perform quick yet thorough diagnostics to identify the root cause of the problem, allowing us to provide immediate solutions.
– All-in-One Repairs: Whether it’s a hardware failure, software malfunction, or a system upgrade, our skilled technicians can handle a variety of repair needs.
– Data Recovery Services: Don’t let data loss impact your business. Our data recovery services can help retrieve your important files and documents.
CTS Group Ltd,
Innovation Centre,
99 Park Drive,
Milton Park,
Abingdon OX14 4RY
e: enquiries@cts-group.co.uk
t: 01235 432000
Out of hours: 0800 012 2066
Mon-Thurs: 9am-5.00pm
Fri: 9am-4.30pm
